Get in touch
This page lays out the only way to reach Database Providers and what happens once a message lands in the inbox, since the project keeps contact deliberately simple.
Writing to the editorial team
Database Providers can be reached at post@databaseofcompanies.business, and that address is the sole channel the project maintains. There is no phone line, no contact form buried in a footer, and no chat widget waiting to greet a visitor. A message sent to that address goes directly to the person handling the review work, not to a queue managed by software.
Every letter is read and answered personally. That includes questions about a specific provider covered on the site, corrections pointed out by a reader, or a vendor asking how a review was put together. The project does not run automated replies, so a response reflects an actual look at what was written, even when the answer takes a few lines rather than a form template.
When to expect a reply
Correspondence is handled on weekdays. A message sent over a weekend typically waits until the next business day before anyone opens it, and that is by design rather than an oversight: the editorial work behind the ratings follows the same rhythm, with research and fact-checking done during the working week.
There is no promise of an instant turnaround, and no ticket number attached to a message. Readers who write in should expect a considered answer rather than a fast one. If a question concerns a provider under active review, the reply may take a little longer, since checking a pricing claim or a sample against public sources happens before anything is sent back.
An online project without a fixed address
Database Providers has no office, and it has never listed one. All of the work behind the site, from testing database samples to comparing vendor quotes, happens online. That is not a limitation so much as the natural shape of a project built to track sellers of business and company data across markets rather than to serve visitors from a single city or region.
This also answers a question some readers ask before writing in: does it matter where they are located? It does not. The project reviews providers wherever they operate and corresponds with anyone who has a question about those reviews, regardless of geography. What matters is the substance of the message, not the country it comes from.
- No physical office and no walk-in location, by design.
- Editorial work carried out entirely online, matching how the providers themselves sell data.
- Correspondence open to readers and vendors anywhere, without regional limits.